GoFrugal offers RayMedi Retail Point of Sale software solution for the Food and Beverages industry. This solution can be deployed for Independent Hotels and Restaurants, Quick Service Restaurant, Fast Food Chains, Bakeries and Food Kiosks.

Does you current solution helps you for :           

• Kitchen management with Kitchen display system      
• Recipe management with production 
• Inventory and Supply chain management
• KOT management 
• Order Processing and Delivery management
• Web Sales Order Management

GoFrugal's RayMedi Retail Point of sale offers unique features such as

• Centralized Kitchen / Commissary and Live Kitchen   
  
• Unit Conversions
• Dine-in, Takeaway and Delivery with multiple pricing
• Recipe banks with multiple pricing
• Comprehensive KOT (kitchen Order Taking) management with support for multiple kitchen, multiple printing options
• Ordering and Delivery – call center order, phone order and party order  
• Round-the-clock operations
• Seasonal items, daily specials, modifiers, topping items
• Stock audit
• Raw material, Ingredients – costing, wastage and variance reports
• Web based consolidated reports for chains
• Order taking through PDA (wireless)
• Weighing scale integration
• Fast and effective sales order processing
• Flexible pricing models
• Touch screen support for POS operations

While billing you can select the order type as Dine in or Take Out or Delivery or Walk In based on need

GoFrugal's RayMedi Retail Point of Sale supports touch screen. The operator will be very much comfortable to use the touch screens. It is very useful at peak hours. Instead of typing and selecting the item name, the touch screen facility helps to enter a bill quicker and faster.

GoFrugal's RayMedi Retail Point of Sale supports the below Food and Beverage categories :

• Confectionery Products                             
• Baked Goods     
  
• Dairy Products
• Beverages
• Spices
• Condiments
• Sea Foods
• Meat and Poultry
• Sweetness
• Fast Food
• Food Snacks and lot more …...
  

GoFrugal offers 4 different editions like Starter, Standard, Professional and Enterprise which helps the customer to decide which edition to go with based on his need. Click here to know the Feature Comparison

Towards the end of my weekend shopping I found myself in a retail shop, luckily the owner saw the flier in my hand while I was making my payments. Out of his curiosity and me being a regular customer he enquired about the flier. Thanking God for the opportunity I started explaining him about the unique features of our RayMedi range of products for various process of retailing :

Product Name: RayMedi Retail Point of Sales

Unique Retail Point of Sale Software

Retailers who are fighting hard with ancient methods of retailing in today's high tech business world will reap the following results in their business:

• Improved Customer satisfaction & service
• Higher operational efficiency
• Data available for analysis on a click
• Efficient return management
• In a very lower operating cost

Can I use this? And whats the cost were his response. I used his computer and showed him various features available in our website http://www.gofrugal.com/pos/point-of-sale-compare-editions.html and made him choose what he wants from our product list, and he chose the first edition which is RayMedi Point of Sales Starter Edition and to his surprise the chosen package alone is offered as Free for life time.

All the features required for his business

simply fits in Starter Edition package as

Life Time Free !!!!

Customer was amazed and happy to use the software

I made a happy exit with a great satisfaction after providing him with all the needed information about availing our Life Time FREE - Starter Edition. Of course my level of confidence increased after this happy shopping that even I can do a great retailing. GoFrugal's RayMedi that makes me proud even when I am out of office.

1. Reduce Shrinkage

You may believe employee theft and shoplifting aren't a problem in your business, but simple pricing mistakes can also cost retailers quite a bit. The average shrink percentage in the retail industry is about two percent of sales. Learn to identify and reduce sources of shrink.

2. Increase Sales Opportunities

Whether you're up-selling to a customer or planning an expansion into a multi-channel environment, retailers should learn to notice and take advantage of every possible opportunity to sell.

3. Improve Customer Service

One easy way to better your business is to improve customer service. Retailers should develop customer-friendly policies, train employees to provide outstanding customer service, and learn how to create customer loyalty.

4. Add New Products or Product Lines

One way to keep customers returning to your shop is by offering new and exciting products. When adding new products or expanding product lines, keep in mind that not only should there be a demand for the item, but it must also be profitable and something you enjoy selling.

5. Buy From Vendors with Best Value

The vendor who sales an item at the lowest price isn't necessarily the vendor you want to buy from. When selecting a supplier, consider shipping, terms of sale and other factors to determine the vendor with the best value. These small details may erode a retailers bottom line.

6. Increase Marketing

How often have you said you can't afford to advertise right now? Maybe once business picks up you'll place an ad. Or maybe you're holding those advertising dollars until the holiday shopping begins. Either way, you could be losing potential customers right now. Begin tailoring your marketing efforts to your target audience. If you don't spread the word, no one will know you exist.

7. Lower Expenses

To better your business and return more profits to your bottom line, learn where you can cut operating expenses. Look around your shop. Could buying instead of leasing save money? Are you outsourcing something you could easily do?

8. Get Out of the Store

Attend a trade show or other retail expo. These conferences are developed in order to give retail owners, buyers and managers the opportunity to meet existing suppliers, conduct business meetings, network with others in retail and investigate new products.

9. Add One New Time or Money Saving Piece of Technology

Every time we invest in a new piece of technology, we're always amazed at the results and wonder how we lived without it for so long. Find one new money or time saving piece of technology to implement in your store this year. For example, if you are using manual cash registers, consider a POS system.

10. Provide Training for Staff

Once you've determined how to best implement the nine ways to better your business listed above, pass that information on to your staff. Your retail employees are the ones on the front-line every day and should be trained to reduce shrink, improve customer service and increase sales opportunities.

Greetings for all!  It's a long time since a blog has been posted here. I would like to share some useful terminologies from A to Z of retail business industry. Hope it's useful especially for the newbies...

APO

It's abbreviated as Allocated Purchase Order and it's basically nothing but a PO (Purchase order) which holds products developed for delivering to a single location (later on delivering to final locations) unlike the ordinary PO which intends to get delivered to various locations.

Black Friday

Black Friday is usually the Friday after thanksgiving day. In retail business, it is usually considered to be a strenuous retail day of shopping in a particular year.

Certegy

This terminology might sound like a new one but it was called 'Equifax' formerly. Certegy is a verification service for merchants to check the Cheques so that fraudulence can be avoided.

Drop-ship

Drop-ship is referred to a product which will be shipping to your customer directly from the supplier.

Etailer

An etailer is a merchant who sells retail products via the internet

FOB

FOB is Freight On Board. It's a term of shipping marking that the product (freight) expenses are covered to the particular destination.

Grid Cell

When the 2 dimensions (color and size) of a matrix intersect, it's called Grid cell.

Hang tag

In order to elucidate the product, a manufacturer label is introduced and this label is called as the Hang tag.

Invoice

A procedure describing owing between entities.

Journal

The transactions undertaken are recorded in an electronic way which is called journal.

KM

KM is the acronym of Keystone Markup. It will be equaling the product cost most often.

Last Cost

The pricing of the most recently purchased product.

MOTO

It means Mail Order (or) Telephone Order. Transactions assumed to the cards that are not present ( there's no swiping of cards)

Net Terms

This term pertains to invoice billed amount calling sans allowing discounts.

Overage

It is calculated as an amount of which the book inventory is exceeded by a physical inventory.

Planogram

An illustrative drawing of fixtures of retail store about the products.

Quantity Discount

Cost reduction based on the sales volume.

Rotating Stock

The process involving new product stockings replacements in the place of older products.

SVC

SVC is Stored Value Card. This is basically a common gift card involving magnetic stripes which will be processed by a MSR (Magnetic Stripe Reader) device.

Tearsheet

The original copy of a retail ad.

Unallocated

It's a purchase order or request where are ordered products are set ready to get delivered to a specific location.

Vouchering

Vouchering is a process which involves making of payable vouchers of accounts.

Wardrobing

It deals with refunding of a particular product to the store after using the product.

X-efficiency

X-efficiency is the ability with which a product is able to be produced with the available inputs.

Yield Curve

It is a graph to demonstrate the yields pertaining to the production of a particular product.

Zero Inventories

It's a stage when the unwanted terms are discarded possessing only the needed products.

 Hope this was a bit of rewind to our industry knowledge...

While evaluating the software for your retail business, what are the key things to look into it ? We can have a large checklist detailing the requirements, but the following are the key points which can help you in deciding the right software:

• Point of Sale and invoicing - quick and easy billing, support for all POS accessories etc.
• Purchase order creation and receiving - automatic PO generation, handling of supplier offers etc.
• Inventory and price control - price levels, re-ordering, physical stock etc
• Customer Relationship Management - Home delivery, loyalty points etc
• Reports - Business and Statutory
• Security - user/role based, auditing
• Accounting - receivables, payables and general ledger
• Specific features of your vertical/Industry - service, rental, etc
• Software vendor services - training, support, upgradation etc.
• Ease of usage

While the above can be a handy checklist, which any decent IT vendor should be able to provide - there are other critical factors which you need to consider before you decide on the software for your retail business. Some of these are :

• What is the product’s current capability ?
• Whether the product/company can continuously evolve and adapt to the changing business dynamics ?
• Whether they will be able to provide a world class support and maintenance? What are the factors which constitute world class support ?
• Does it take care of your capital investment ?
• Does it increase your sales ?
• Does it make your operations more efficient ?

Makes sense, right ? A detailed white paper on the above can be found here - http://www.gofrugaltech.com/evaluation-check.html. A worthwhile study before you embark on your all important decision.

- Sivakumar

It has been 2+ years since the last update here

The last 2 years were eventful for GoFrugal. We continued our momentum and have more than doubled our customer base in the last 2 years. We also made great progress in terms of the breadth and depth of our solutions
The verdict is out on the phase I of the battle between organized and unorganized retail. It is clearly the nimble and low-overhead small, unorganized retailer who won the first round. Clearly, the battle is not over yet and I am sure most organized retailers will come back with increased knowledge, the right tools and the correct economic model required to make it a success

The organized retailers are busy rationalizing their operations by renegotiating rentals and closing  down loss making stores, consolidating by acquiring and merging with others, raising finances to improve their balance sheets and to fund their cash flow needs. In contrast, the unorganized retailer is busy modernizing, upgrading and expanding their business

It is going to be interesting when the phase II of competition between organized and unorganized retail is played out. We have seen that both sides have learnt their lessons, both sides know the strengths and weaknesses of the other. Both recognize the opportunity that motivates them to stay in the game and both are aware of the challenges that face them. We are excited by the role technology can play in the profitable expansion and growth of the retail business, as the Indian population grows up

Are we at an inflection point in Indian retail where the organized retailers are forced to look inward and the unorganized ones are looking outward now ?
With so many changes being adopted in the process, technology and the regulatory areas, we see a whole world of opportunity in front of us
– Kumar Vembu