• Add new members through membership cards
• Member Vs Family : Allows to add primary member and secondary member
• Offer privileges and discounts
• Up grade and Down grade can be done.

• Phone Booking Appointments
• Walk In Appointments
• Appointment History
• Appointment Reschedule
• Customers can fix the appointment for their members
• Time management
• Resource Vs Service Management
• SOT (Service Order Ticket) to Billing
• Inventory control for service consumable

• New UI for Mobile and Ipad
• Language settings supported in Ipad

GoFrugal Service Management Solution :

                        This Solution is aimed at developing a Service Center Application. This is a Web based application which is now integrated with our TruePOS solution that enable businesses to streamline workflows and focuses on to receive a calls from customers, allocating engineers to different service tasks and collects feedback of the same, parts required (if any) and call follow-ups , updating the status of each Tasks for a Service-call /Jobcard and track warranty, service, repairs & parts.

                        Generating enquiries of Products, Complaints , Warranty details for a serialized Products and it's parts and making Challan, Invoice etc. through the entire post-sales service chain operations.Also Manage all your service from a one man service shop to a Multi-branch enterprise. Feature included various reports generators.

Operational Features of Service Centre Management :

1. Service call logging - classification of problems / warranty / post warranty / AMC details.

2. Engineer master – Service Task allocation.

3. Task wise Status Update by the Engineers and closing the Jobcard status.

4. Total Inventory control for the Spares need while serviced by the engineers.

5. Service Invoice generation for the closed Job Cards in addition to an Account Postings with separate service tax ledgers.

6. Multi-location / branch consolidation / spares management -centrally.

7. Spares in the service engineer kit should be tracked.Spares taken by engineer for service to be issued through DC and return material accounted against the DC and reconcillation report generated.

8. GRN and DC management for Spares.

9. Warranty calls – redirect to vendor is service rendered directly by vendor or advise customer to contact call center and send the call centre details along with machine serial numbers.

10. Spares transferred from sales depot is treated as purchases and suitable GRNs should be generated automatically.

Regards,

Team-GoFrugal.

We provide quality, strategy and development with a good 24 x 7 Assured support and this assure that we will make the ideal partner in your E-commerce solution.

Why E-Commerce ?

• Internet sales are less costly to fulfill
• Internet sales free up labour resources
• You can process Internet sales efficiently at your convenience

E-commerce enabled website provides several advantages for businesses today like

Internet has given rise to a new economic ecosystem and e-commerce has become a crucial aspect of this ecosystem. Websites that sell products are highly interactive and entice the visitors at the first look.

• Content Management System
• Inventory Management
• Multi-Pricing
• Multi-Language
• All Major International and Indian Credit cards Processed.
• Order Management (History & Tracking)
• Gift Certificate and Coupon
• Banner Management
• Easy and smooth running of the transaction process
• Multiple Payment options

• Upload new products without HTML code knowledge
• Change pricing on your products to accommodate specials and wholesale customers,
• Create marketing newsletters to build customer loyalty and repeat business
• Calculate shipping through integration with FedEx, UPS and USPS
• Process credit card transactions securely
• Manage your inventory, and more!

GoFrugal TrueStore – SaaS E-Commerce Solutions

GoFrugal TrueStore provides both E-commerce applications and services. TrueStore SaaS e-commerce solutions are designed to increase efficiencies in the online shopping process, elevate customer satisfaction and simplify the shopping experience. You can enjoy & experience the online shopping with TrueStore. Its fast, intuitive and more powerful.

Click below to know more about GoFrugal TrueStore.